View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001281 | T99X171.00 SKB Eagle | SW Issue | public | 2021-06-21 09:38 | 2021-07-26 09:34 |
| Reporter | (ALTech) Younkwang Jung | Assigned To | Due Date | ||
| Priority | high | Severity | s2-severe | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Summary | 0001281: [Smart3][BTF] Video Screen black issue after mid-advertisement at Youtube | ||||
| Description | Hi Kerwin Screen black issue after mid-advertisement at Youtube FW : v15.524.10 Place : SKB monitoring room issue time : 19:20~ I attached log (_20210620_b0_68_e6_c3_08_eb.zip) jira link is below https://jira.skbroadband.com/browse/BTVD-15398 ======= And the reproduction sequence is ============== title=대한민국 1등이라는 소고기를 먹어봤습니다., artist=산적TV 밥굽남 100% reproduced in 3 minutes in this content 1) black screen 2) Screen blinks once and continues (advertise not playing) =============================================== The same issue occurs on YouTube built into regular smart TVs (LG UHD). This could be a Google issue. if it's a Google issue, please report it to Google. I have to inform SKB of the results of this issue . ( this issue is being monitored by SKB's CL. ) Please take care of it quickly. Thank you YK.Jung | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(ALTech) JunGyu Kim , (ALTech) SY Yoon , |
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Hi YK, Could you capture video clip with our box and LG TV separately ? Is LG TV Android TV ? If so, please let us know the model and Youtube version? |
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HI Jason I have confirmed that this issue is no longer occurring. I will close this issue. Thank you YK.Jung |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2021-06-21 09:38 | (ALTech) Younkwang Jung | New Issue | |
| 2021-06-21 09:38 | (ALTech) Younkwang Jung | Status | new => assigned |
| 2021-06-21 09:38 | (ALTech) Younkwang Jung | Assigned To | => (SW) Kerwin Chen |
| 2021-06-21 09:38 | (ALTech) Younkwang Jung | File Added: _20210620_b0_68_e6_c3_08_eb.zip | |
| 2021-06-21 09:38 | (ALTech) Younkwang Jung | Issue Monitored: (SW) Brent Choi | |
| 2021-06-21 09:38 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) SY Yoon | |
| 2021-06-21 10:49 |
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Note Added: 0007508 | |
| 2021-06-21 12:36 | (SW) Kerwin Chen | Assigned To | (SW) Kerwin Chen => (SW) Jason Ling |
| 2021-06-21 14:16 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) JunGyu Kim | |
| 2021-07-26 09:34 | (ALTech) Younkwang Jung | Note Added: 0007729 | |
| 2021-07-26 09:34 | (ALTech) Younkwang Jung | Status | assigned => closed |
| 2021-07-26 09:34 | (ALTech) Younkwang Jung | Resolution | open => fixed |
